FAQ

Q: Can we use our own shipping agent?

A: Of course, we will do the best to cooperate.

Q: Is OEM acceptable?

A:Yes. OEM & ODM accepted. Please email us for details.

Q: Can you help to print our brand on the products/ package?

A:Yes, we can. you can offer us a "logo usage authorization letter" to allow us to print the logo on the products/package.

Q: Can your factory make customized products?

A:We can make customized products especially for you; please kindly contact us for more details.

Q: Can I get a sample before bulk order?

A:Sure, we cam offer sample to you for your reference.

Q: What are your main products?
A:We mainly do reception desk , bar counter ,office furniture ,dining table, kitchen countertop, kitchen sink, bathroom sinks and so on

Q: How does your factory do regarding quality control?
A: There is no tolerance regarding quality control. Every product has to past 3 times inspection before it's packed for shipment.

Q: How can I trust you that the products already finished before shipping?
A: 1) We take some pictures or video for your reference.
2) We welcome you visit us and inspect it by yourself in our factory.

Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. We are ALIBAB's Gold supplier with 19 years experience in shop fitting. Most of our clients are the famous brand all over the world.